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Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Some Helpful Tip Prior to The Arrival of SERVPRO of Hazel Park

12/3/2018 (Permalink)

Here are some helpful tips prior to the arrival of SERVPRO®

Emergency Water Damage Tips

  • Shut off the water source if possible.
  •  Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

 Water Damage Services

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Hazel Park is strategically located to respond quickly to your storm, flood, water, or fire emergency event. When an emergency occurs in Hazel Park, Warren, Madison Heights or Detroit, we have the resources and personnel to help. Call us today! (248) 556-4200

25 Restoration Terms Defined

12/3/2018 (Permalink)

General 25 Restoration Terms Defined SERVPRO of Hazel Park is a 24/7 Emergency Response Company. We are here to help, whenever you need us!

25 Restoration Terms Defined

Whenever dealing with an unfamiliar topic, you are sure to come across some terminology that is new to you. Here are some of the most commonly used terms in restoration.

Air Mover: A unit that produces a high rate of airflow to accelerate the drying process

Agent: The person at an insurance company that interprets a policy and works with contractors involved in restoration.

Adjuster: Insurance claims adjuster who advocates for the policyholder in appraising and negotiating an insurance claim

Anti-Microbial Solutions: Cleaning products used to remove microorganisms from materials and prevent them from returning.

Bacteria: A very large group of microorganisms comprising one of the three domains of living organisms.

Blood borne Pathogens: Harmful microorganisms present in blood that could cause disease or death in humans.

Claim: What you file when looking to collect money to make repairs from your insurance company.

Containment Area: Temporary plastic barriers that are used during mold removal projects to contain mold spores and work to a smaller area.

Dehumidifier: Used to pull water vapor out of the air and bring moisture levels back to normal conditions.

Demolition: Point of work prior to drying where all saturated drywall, carpet, insulation are removed and discarded.

Dermal: Contact of the skin is a way that your body can absorb essential nutrients and harmful substances

Drying Time: Period of time where dehumidifiers and air movers are placed within the property, typically 48-72 hours to remove all remaining moisture from the air and structural materials.

Extraction: The initial step of a water damage restoration where excess water is removed from a property via pumping equipment.

Hepatotoxic: A poison that damages the cells of the liver.

Humidity: Measurement of the amount of water vapor in the air.

Ingestion: Consuming essential nutrients and harmful substances through eating is another form of absorption

Inhalation: Breathing is one way body absorbs essential nutrients and harmful substances

Inspector: Designated party to interpret the severity of situation and offer recommendations on what does and does not need to be done; preferably a separate entity from those fixing the issues.

Malaise: Malaise is a generalized feeling of discomfort, illness, or lack of well-being.

Moisture Meter: Tool used to detect amount of moisture within walls or materials and help locate sources of water intrusion.

Mold Testing: Air and surface samples taken to identify the species and quantity of mold present within a property.

Hygroscopic: Any material that absorbs and retains moisture retains moisture or water vapor from air is known to be.

Mycotoxin: Is a toxic secondary metabolite produced by organisms of the fungi kingdom, commonly known as molds.

Psychrometry: The measurement of the humidity content of the air by use of a psychrometric.

Thermal Imaging Camera: Tool used to detect temperature change and locate points of water intrusion.

Locally Owned Company with National Resources

 As a locally owned and operated business, SERVPRO of Hazel Park is strategically located to respond quickly to your flood and water emergency event. When fire damage occurs in Hazel Park, Warren, Royal Oak, or Madison Heights, we have the resources and personnel to help. Call us today! (248) 556-4200

Definitions provided by: SERVPRO net training videos, http://www.dictionary.com/ and http://www.IICRC.org/consumers/care/water-damage/

Routine Home Maintenance: What To Do After You Move In

3/27/2018 (Permalink)

General Routine Home Maintenance: What To Do After You Move In Routine Home Maintenance: What To Do After You Move In. Complete these tasks after you move into your new home.

Routine Home Maintenance: What To Do After You Move In

Complete these tasks after you move into your new home.

Written by Master Builders Association

So, you’ve just moved into your brand new home. You shopped around and did a lot of research to find the home that was just right for you. You signed a big pile of documents at closing, the moving trucks have left, all the boxes are unpacked, and all your belongings are in their proper places. What should you do now?

  1. Change your filters

One of the most important things to remember is that you are responsible for certain routine maintenance items to keep your house functioning properly. These tasks tend to be relatively simple. For instance, many types of heating and air conditioning systems contain filters to remove dirt and dust from the air. A homeowner should change these filters when necessary.

  1. Get rid of dust and dirt

Cleanliness is a factor that will make your home last longer and work better. Dust and dirt, if allowed to accumulate, can harm the finishes on blinds, cabinets, countertops, floors, sinks, tubs, toilets, walls, tiles and other items. If dirt does accumulate, make sure to clean it with a substance that does not scratch or damage the finishes.

  1. Check your exterior

On the outside of your home, make sure that gutters and downspouts do not get clogged with leaves or other objects. The exterior of your house is built to withstand exposure to the elements, but a periodic cleaning will improve the appearance and, in many instances, prolong the life of siding and other exterior products.

  1. Read your warranty

When you bought your home, you probably received a warranty from the builder on workmanship and materials. This warranty applies to problems related to the construction of the home, but it does not apply to problems that arise because of failure to perform routine maintenance. For example, if your roof begins to leak after six months because of faulty workmanship, your warranty would cover that. If you develop a problem because water backed up in clogged gutters that you should have cleaned, the builder is not responsible for repairs. Also, some items, such as appliances, may be covered by manufacturer’s warranties and are not the responsibility of the builder.

You should fully familiarize yourself with the terms of your warranty soon after you move into your home. With all the excitement surrounding a move into a new home, most people have little desire to curl up in front of the fireplace and read a legal document. Nonetheless, you should not wait to read your warranty until a problem arises. Set aside an hour to learn what your rights and responsibilities are from the outset.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Hazel Park is strategically located to respond quickly to your storm, flood, water, or fire emergency event. When an emergency occurs in Hazel Park, Warren, Madison Heights or Detroit, we have the resources and personnel to help. Call us today! (248) 556-4200.

Information Provided by: http://porch.com/advice/routine-home-maintenance-what-to-do-after-you-move-in/

How to Avoid Pricey Homeowners Insurance Claims

3/27/2018 (Permalink)

General How to Avoid Pricey Homeowners Insurance Claims In this article, learn tips to avoid making a pricey homeowners insurance claim.

How to Avoid Pricey Homeowners Insurance Claims

You don't need to be a pro to be proactive

Sure, that spring breeze wafting through the open windows is nice (unless you have allergies), but wind has a nasty side, too: Wind damage is responsible for about one in four homeowners’ claims, according to Travelers Insurance, making it the most common reason to file.

But wind is far from the only reason homeowners file insurance claims. Travelers tallied up the most frequent—and most expensive—offenders, and the resulting list is surprisingly diverse.

In general, weather-related damage makes up just over 50% of claims. The costliest damage, though, comes from fire, which accounted for almost a quarter of total claim costs. Water damage not related to weather—say your upstairs neighbor’s bathtub overflows, or your hot water heater springs a leak and floods your basement—is responsible for about one in five claims, more than is attributable to weather-related water damage.

While emergencies can strike without warning, insurance experts say there are a number of things homeowners can do to mitigate the risk of damage caused by different events.

Wind Damage

“When houses are exposed to high winds, roofs are most susceptible to damage, followed by walls and openings such as skylights,” said Scott Humphrey, a risk control expert at Travelers Insurance.

Given the prevalence of wind-related damage, your vigilance about the stability of your roof should begin as soon as you buy a home. “Don’t assume that your home inspector will do or did a roof inspection,” said Trulia.com spokeswoman Daisy Kong. Call a professional roofer, who will be able to tell you if your roof has any structural, insulation, or drainage issues.

Look around your property to see what could possibly land on the roof (or your car or your pool while you’re at it). “Falling trees and tree limbs are among the leading causes of wind damage to home exteriors,” said Robert Hartwig, president and economist at the Insurance Information Institute. “Make sure that trees are properly trimmed and that dead trees are removed,” he said—and that goes for any of your neighbors’ trees that hang over your property, too.

If strong winds are in the forecast, bring in your patio furniture and the kids’ toys, Hartwig said—they can easily become projectiles— and if you live in an area that’s prone to hurricanes, you might want to consider investing in storm shutters or tie-down apparatus.

Water Damage

Even if you’re not in a flood zone, a water main break or a nearby flooded body of water could mean water in your house. Mitigate this by being proactive and looking to see which way your yard slopes. “It’s not difficult to have the dirt and grass regraded so it slopes gently away from the house toward the yard instead of into the house,” Kong said. “This can help prevent a flooded basement or first floor of a home.”

There are several upkeep and maintenance items you can check on your own to prevent water damage. Make sure the caulking around bathroom fixtures is intact, check for cracks or wear in washing machine hoses, and watch for leaking valves or flappers in toilets. And make sure you know where the main shut-off valve for your home’s water supply is located, Humphrey advised.

Outdoors, he said, “clear debris from exterior drains and gutters and repair damaged gutters and downspouts” to assure that water can drain safely away from the foundation. Examine the caulking and seals around windows to see if they are tight and not weathered or cracked.

Avoid a flood caused by bursting pipes by taking action before freezing weather sets in. Insulate pipes that are potentially exposed to prolonged cold, and if you’re going away during the winter, don’t turn your heat off entirely. The money you’re looking to save off your energy bill won’t be worth it if you come home to a flooded house.

Fire Damage

Many fires are caused by faulty or damaged wiring. “Checking the wiring is important whether the home is old, recently renovated, or is newly built,” Kong said. You’ll need to hire an electrician to do this, but a step you can take on your own is to check the wires outside your house for signs of damage caused by animals. “Mice and other rodents often chew on electrical insulation.”

In the kitchen, keep the area around your range and oven clean. “Built up food splatter or grease can later ignite when the stove or oven is turned on,” Humphrey warned. In the laundry room, keep dryer vents and lint filters free of build-up that could ignite.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Hazel Park is strategically located to respond quickly to your water damage emergency. When water damage occurs in Hazel Park, Warren, Madison Heights, or Detroit, we have the resources and personnel to help get your home or business back together. Call us today! (248) 556-4200

**From: http://time.com/money/4291638/avoid-pricey-homeowners-insurance-claims-claims/

Fire and Water Damage Restoration

2/7/2018 (Permalink)

General Fire and Water Damage Restoration SERVPRO of Hazel Park is available 24 hours a day and 365 days a year.Our professionals are prepared for the unpredictable.

Fire and Water Damage Restoration

With a heart attack, time is muscle. With fire and water damage, time is home. The more time you lose, the more of your house you will lose. Fire and water damage restoration is a process that must be undertaken immediately to salvage what can be salvaged. And because battling fire requires dousing the flames with water, often you're forced to address both issues at the same time. Rightfully so, firefighters aren't concerned with hardwood flooring or upholstered furniture when fighting a house fire. If your home has suffered fire or water damage, here are a few steps to take so you can get your home back into shape as soon as possible.

Safety First
Both fire and water can cause significant structural damage to your home. Be sure to look for structural damage to walls, roofs, stairs, ceilings, and floors before you re-enter your home, much less begin to assess personal property loss. It's just not worth it. Beware that water damage is often less obvious than fire damage, so be especially careful when re-entering your home. Damage to electrical wiring is another huge concern and, in the case of a natural disaster, even the water coming out of your tap may be contaminated. In all cases, it's best to play it safe and hire a fire and water damage restoration company to assess and approve the structural integrity of your home before you return.

Fire Damage Restoration
Anytime your home suffers a fire of any magnitude, you're in for a big cleanup. The areas directly affected will most likely have to be remodeled and restored to ensure their structural stability. Beyond that, smoke and fire residue present health risks (mostly respiratory), and the smell of a fire can be almost impossible to get rid of. In all cases, clean everything thoroughly to begin with. Use a HEPA vacuum to ensure you capture all small particulates of soot, debris and fire extinguisher residue. After that, be sure to remove all other larger debris from your home. Ventilation is also an important step. Open all windows, and use fans to ventilate the affected rooms to help get rid of the smell. Be sure to clean first, however, as using fans around dust, soot and other fine dusts can cause respiratory distress. Finally, call in a fire and water damage restoration company to do the real dirty work. They have equipment and procedures at the ready that no average homeowner has access to.

Water Damage Restoration
With water damage, the primary concern is drying out your home as soon as possible. Once you've had the structural integrity of your home assessed and approved, do whatever you can to get the moisture out. Vacuum out any standing water with all-purpose vacuums, set up dehumidifiers in the affected rooms, and set up as many fans as possible to speed up the drying out process. Failure to do so can lead to mold, fungus, and mildew problems, all of which will require a major mold remediation project to eliminate the problem. If your home has incurred substantial water damage, be sure to hire a fire and water damage restoration company to come in and tackle the job. Just as with fire damage, the professional have commercial-grade solutions at their disposal, including freezer, cryogenic, vacuum freeze, and vacuum thermal drying techniques to get things back to normal as soon as possible.

Insurance Companies and Water and Fire Damage Restoration
Most homeowners have homeowners' insurance that covers most water and fire damage. Yet, as most people know and too many have experienced, you're better off believing a poker player than a claims adjuster. It's never a bad idea to hire a water and fire damage restoration company to complete an independent assessment and cost estimate. Hopefully, you won't need it, but if legal action becomes necessary, it's a handy document to have in your corner. Alternately, you may find your independent cost assessment comes in underneath the insurance company's. Or, you may find you don't want to return your home to its original condition, lopping off a damaged section or using the disaster as an excuse to complete a home addition. Again, there is no downside in talking to a water and fire damage restoration company, just don't wait until it's too late!

Locally Owned Company with National Resources
As a locally owned and operated business, SERVPRO of Hazel Park is strategically located to respond quickly to your storm, flood, water, or fire emergency event. When an emergency occurs in Hazel Park, Warren, Madison Heights or Detroit, we have the resources and personnel to help. Call us today! (248) 556-4200